Virtual Servers are feature rich and functionally equivalent to a dedicated server.
- You have your own IP Address.
- Root access.
- Complete control over your file system and environment.
- Dedicated CPU, Memory, Disk Space and Networking.
- Security: You are the only one who determines who has access to your server.
- Flexibility: Install and run whatever applications you need.
The following packages are available:
Standard SLA = SLA 0
- SLA 0 : Response time 48h | problem solved within : best effort | uptime-garantie 98%
- SLA 1 : Response time 24h | problem solved within : 48 hours after reaction | uptime-garantie 98%
- SLA 2 : Response time 12h | problem solved within : 24 hours after reaction | uptime-garantie 99%
- SLA 3 : Response time 6h | problem solved within : 12 hours after reaction | uptime-garantie 99%
- SLA 4 : Response time 6h | problem solved within : 6 hours after reaction | uptime-garantie 99%e
The prices of the SLA's are guiding prices and can be adjusted to fit the clients demands.
Ithagi will use every possible means to fix the default within the given problem solving time.
The response time starts immediatly after your phonecall or after the confirmation e-mail of Ithagi.
